Call or send photos
Tell us what happened. We’ll explain the best next step and reserve time for an inspection.
Insurance claims · NV
You choose the shop. We handle the claim.
In NV, the choice of repair facility is yours by law — no matter which shop your insurer suggests. We work with every major carrier and coordinate the paperwork, supplements and rental so you don't have to.
How a claim works here
Three things to know before you call your insurer.
- Your car, your choice. An insurer may recommend its network shops, but the decision is legally yours. Repairs here are warranted by us for life, regardless of carrier.
- One estimate is enough. You do not need three estimates. Send photos or come by once — we prepare the repair plan and negotiate supplements directly with the adjuster.
- We speak insurer. Claims, teardown documentation, parts approvals and rental coordination happen in the background while you get proactive updates.
One team from first call to final scan
Everything after impact, handled.
An accident creates enough uncertainty. Our process replaces it with clear decisions, proactive updates and one accountable team.
We coordinate everything
Our team manages the repair plan, insurer communication, parts and rental coordination.
Drive away confident
Your vehicle is inspected, calibrated, detailed and covered by our written lifetime warranty.
Straight answers
Questions after an accident.
Don’t see yours? Call us. You’ll speak with the same team that will guide the repair.
01Do I have to use the collision center my insurer recommends?+
No. In Washington, you have the right to choose the repair facility. ACME works with all major insurers and can coordinate the claim with the carrier you already use.
02Can you prepare an estimate from photos?+
Photos help us understand the visible damage and plan your next step. A final repair plan may require an in-person teardown and diagnostic scan because important damage can be hidden beneath exterior panels.
03How long will my repair take?+
Timing depends on damage, parts availability and required calibrations. We provide an expected schedule after the repair plan is complete and proactively communicate changes.
04Will you arrange a rental vehicle?+
Yes. We can coordinate rental pickup with you, your insurer and our rental partners so the handoff is as simple as possible.
05Is the repair covered by a warranty?+
ACME provides written lifetime workmanship coverage for as long as you own the vehicle. Parts and refinishing materials may also include their own manufacturer warranties.
Ready when you are
One call gets the repair moving.
Tell us what happened. We’ll explain what to do next—clearly and without pressure.